Knoxxa Digital Ltd – Privacy Policy

Your privacy is important to Knoxxa Digital Ltd. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services, including our website and any related services we provide as a Starlink reseller. By using our services, you consent to the data practices described in this policy.

Information We Collect

We collect information to provide better services to all of our users. This information is collected directly from you, automatically as you use our services, or from third-party sources.

• Personal Information: Information you provide, such as your name, email address, phone number, billing address, and payment details.
• Usage Information: Information about how you interact with our website and services, including IP address, browser type, and device information.
• Cookies and Tracking: Information collected through cookies and similar technologies to understand user preferences and improve our services. See our Cookie Policy for more details.

How We Use Your Information

We use your information to provide, maintain, and improve our services. Specifically, we may use your information to:

• Process transactions and manage your account as a Starlink customer.
• Communicate with you regarding updates, support, or promotional offers.
• Monitor and improve our website’s functionality and user experience.
• Ensure compliance with legal obligations and safeguard our rights and interests.

How We Share Your Information

We respect your privacy and only share your information in limited circumstances:

• Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services, such as payment processors and customer support.
• Legal Compliance: We may disclose your information when required by law, or to protect our rights, privacy, safety, or property, and/or that of our customers or the public.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Data Security

We implement a range of security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to and copies of your information.
• Correction of any inaccurate or incomplete information.
• Deletion of your information, subject to applicable legal exceptions.
• Restriction of or objection to processing of your information.
• Portability of your data in a machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below. We may request verification of your identity before fulfilling such requests.

Retention of Information

We retain your information only as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our policies. We may anonymize or securely delete information when it is no longer needed.

Third-Party Links

Our website may contain links to third-party websites. Knoxxa Digital Ltd is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

Knoxxa Digital Ltd may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this page regularly. Your continued use of our services following any changes signifies acceptance of the updated policy.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: support@knoxxadigital.com

Phone: +1 (800) 123-4567

Address: Knoxxa Digital Ltd, 123 Main Street, Accra, Ghana